In force since
1. Our policy
In line with the General Data Protection Regulation, we want to make all information about the data processing carried out through our website clear and accessible: contact requests, newsletter sign-ups and white paper downloads.
The purpose of this privacy policy is to inform you, with full transparency, about how the personal data collected on our website will be used and about the means we provide to let you exercise your rights.
It covers the www.facil-iti.com website. Our solutions have their own policy: FACIL’iti Talents, MYdys.
Before confirming the submission of personal data through the contact, newsletter or white paper download sections, you agree to read and accept this privacy policy. In return, we undertake to do everything in our power to apply this policy, and in particular to:
- Use the personal data we receive only in accordance with the purposes for which it was submitted, as clearly stated on each of our forms and in the data protection policy below.
- Provide a dedicated address, [email protected], so that questions and requests about your personal data reach the right people directly and can be handled as quickly as possible.
In addition to complying with the French Data Protection Act of 6 January 1978 (loi Informatique et Libertés), we undertake to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, from its entry into force on 25 May 2018.
2. Who collects the data?
When collecting your personal data through our website, we act as data controller and collect that data directly. Our registered office is located at the following address: FACIL’iti, ESTER Technopole, 16 rue Soyouz, 87068 Limoges, France.
3. What is your data used for?
Personal data submitted through the contact form:
The personal data submitted through the contact form, namely: last name(s) and first name(s), email address, subject, message and, optionally, phone number, is used to identify you and to get back to you with the best possible understanding of your needs.
Personal data submitted through the newsletter form:
When you give us your email address in order to receive our newsletter, we undertake to use this data only for that stated purpose. Every newsletter we send lets you unsubscribe through a dedicated link or manage your preferences regarding the data you provided. Only the email address is mandatory, as it is required to receive the newsletter.
Personal data submitted through the white paper download form:
When you download a white paper, the data submitted, namely: last name(s) and first name(s), company and email address, is used to give you access to the requested document and to send it to you. All of these details are mandatory and may be used to contact you again.
4. Do we use cookies?
Cookies store browsing actions and preferences in a browser for a given period of time.
Our website uses cookies; they save some of your preferences so that we receive anonymous feedback on how our website is used. The purpose is to improve our website by making the user experience easier.
We therefore record: pages visited, mouse movements and the path taken through the pages. The information collected in this way is not intended to identify you. Cookies are not required to use our website, but they make the experience easier. In particular, we use audience measurement solutions to monitor the traffic of our website and ensure it works properly.
Some forms are also protected by an anti-spam solution against automated submissions, which may collect technical data for that sole purpose.
You can block, control or delete the cookies already stored on your computer at any time by configuring your web browser settings. However, your preferences will then have to be set again each time you visit our website.
5. How long do we keep your data?
Data submitted through our contact form is either deleted immediately if the contact request cannot be followed up, or kept for the duration of our collaboration and up to 5 years after it ends. It may be kept for up to 5 years after receipt if it is of potential longer-term interest.
Data submitted when downloading a white paper is kept for as long as it takes to process your request then, for possible further contact, for up to 3 years from our last contact or until you object.
Data collected when you subscribe to our newsletter is kept for as long as you do not withdraw your consent. A link is included in each of our newsletters for this purpose.
6. Who can access your data?
We will never sell your data. Your data will only be disclosed to a third party with your consent.
To send our newsletters, we use Mailjet as our marketing automation platform. By subscribing to our newsletter, you agree that the information you provide will be transferred to Mailjet for processing in accordance with their privacy policy.
7. How can you exercise your rights?
You may at any time exercise your rights of access, rectification, objection, portability and/or erasure regarding the processing of your data.
To do so, send us your request by email to the following address: [email protected] or by post to: FACIL’iti, Data Protection Department, ESTER Technopole, 16 rue Soyouz, 87068 Limoges, France.
We undertake to take the necessary action as quickly as possible and, where applicable, to notify you of the action taken.
This privacy policy will be updated as our website, our processing procedures and the applicable law evolve.
Version history
Each version remains available at its own address: it records what applied on that date.
- version in force