Legal notice

Credits
Website design

Design and development

SAS FACIL’iti

Visual identity and communication guidelines

Ms Fanny BARON — B.A.-BA studio
23b chemin de Calvin, 33770 Salles, France
Email: [email protected]
Phone: +33 6 38 92 83 20

Your rights
Data protection

This website is subject to the French Data Protection Act no. 78-17 of 6 January 1978 (loi relative à l’informatique, aux fichiers et aux libertés), as amended, and to the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016).

In accordance with these regulations, you have the following rights over your personal data at any time:

• right of access and to information;
• right to rectification of inaccurate or incomplete data;
• right to erasure (“right to be forgotten”);
• right to restriction of processing;
• right to object, in particular to direct marketing;
• right to data portability;
• right to set instructions regarding what happens to your data after your death.

To exercise these rights, or for any question about the processing of your data, you can contact our Data Protection Officer (DPO) by email at [email protected] or by post at: FACIL’iti, Data Protection Officer, ESTER Technopole, 16 rue Soyouz, 87068 Limoges, France.

To find out more about how we process your data, see our privacy policy.

If, after contacting us, you believe your rights have not been respected, you can lodge a complaint with the French data protection authority (CNIL), www.cnil.fr.

Cookies
Tracker management

This website uses cookies and trackers to ensure it works properly, to measure its audience and to improve your browsing experience. Except for trackers that are strictly necessary for the website to work, they are only set once you have given your consent.

You can accept, refuse or withdraw your consent at any time, just as easily either way, through the cookie management module available from every page, or by configuring your browser settings.

The cookies used, their purposes and their retention periods are detailed in our privacy policy.

Accessibility
Our commitment

As a specialist in digital accessibility and inclusion, FACIL’iti strives to make this website accessible to as many people as possible, in accordance with the accessibility obligations that apply to online public communication services (article 47 of French law no. 2005-102 of 11 February 2005 and the French accessibility standard — RGAA).

The level of compliance, any exemptions and the ways to report an accessibility issue to us are detailed in our accessibility statement.

Mediation
Consumer disputes

In accordance with articles L.616-1 and R.616-1 of the French Consumer Code (Code de la consommation), FACIL’iti informs consumers that, after sending a written complaint that has not received a satisfactory answer, they may refer the matter free of charge to the consumer mediator the company falls under:

CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice

Address

49 rue de Ponthieu, 75008 Paris, France

Phone

+33 (0)1 89 47 00 14

Email

[email protected]

Website

www.cm2c.net

Submit a dispute

www.cm2c.net/declarer-un-litige.php

Mediation is free of charge for the consumer, is conducted in French and must be initiated within one (1) year of the written complaint. It does not deprive the consumer of the right to bring the matter before the competent court.

This mediation scheme is reserved for consumers, that is, individuals acting for purposes outside their trade, industrial, craft, professional or agricultural activity, who use the solutions and mobile apps offered by FACIL’iti in a private capacity. It does not apply to business-to-business relationships: contracts concluded with companies, local authorities or other organisations are governed exclusively by the terms and conditions applicable to those offers.

Intellectual property
Copyright and trademarks

All the elements that make up this website — structure, texts, logos, trademarks, images, videos, graphics, databases and source code — are the exclusive property of SAS FACIL’iti or its partners, and are protected by intellectual property law. “FACIL’iti” is a registered trademark.

Any reproduction, representation, modification, publication or adaptation of all or part of these elements, by any means or process whatsoever, is prohibited without the prior written consent of SAS FACIL’iti. Any unauthorised use may constitute an infringement under articles L.335-2 et seq. of the French Intellectual Property Code (Code de la propriété intellectuelle).